We have implemented the following procedures to ensure that signatures are obtained on delivery receipts:
a) If CHHC is to deliver your order, we will confirm a delivery date & time when your order is placed. We will deliver your order to your home or work place, at the confirmed delivery time, and obtain a signature at that time.
b) If the order is shipped, we will place the tracking number on the package and on the delivery ticket. This, along with the delivery service-tracking log is considered proof of delivery for a delivery service order. A signature on the delivery ticket is not required if the ticket has the tracking number on it and a tracking log is kept.
c) The recipient of a shipping service order must check the delivery, if any errors please call immediately so that it can be corrected prior to confirmation the next day. A person delivered to directly must also check their delivery but can inform the driver to change the ticket prior to signing it.