The process for your child's successful release from the hospital begins when your child is admitted. Discharge is coordinated by nursing staff with input from other health care departments involved in your child's care. If your child cannot return home immediately after being discharged from the hospital, a nurse case manager can assist you with options for transitional care.
Nurse Case Managers are health care professionals who are here to help you understand the plan of care directed by the physicians treating your child. They are available as an additional resource to coordinate care for your child and serve as liaisons between you, your child's physicians, health insurance payers and Patient Accounts.
After your child has been given approval for dismissal, your child's nurse will provide you with information necessary for the care of your child at home. This will include follow-up appointments, medications, things to watch for and report to your child's physician, and possibly other care programs specific to your child's needs. Patients may not be dismissed from the hospital until all of this information is discussed in a way you clearly understand. After the dismissal process is complete, a hospital staff member will assist you to the front entrance of the hospital. Children's requires all children be safely secured in the vehicle in an appropriate restraint system according to the Nebraska Child Passenger Protection Law.
To better serve our families, Children's asks for comments and recommendations from those who have used our services. After arriving home you may receive a phone call from our survey company, HealthStream, to evaluate the care your family was given during the hospital visit. Please answer as frankly as possible to assist us in our efforts to continually evaluate the services we provide. If you are not contacted, please feel free to contact us with any compliments or concerns at 402.955.3813.