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Resources For Your Family

To make you and your child as comfortable as possible during your time at Children's, we offer the following services.

  • Your child will be offered a bath daily.
  • There is a bathroom and a shower for your use.
  • Personal care items are available by request.
  • There is a couch/sleeper in each room. Linens are stored in the cabinet in the patient's room.
  • Your child's room will be cleaned daily. If you have any further cleaning needs please speak to a staff member.
  • Washers and dryers are available. Please ask a staff member for assistance.

Rainbow House
The Carolyn Scott Rainbow House Children’s Hospital & Medical Center’s Carolyn Scott Rainbow House at 7825 Farnam Drive, is a valuable housing resource that provides a welcoming option to families who live more than 60 miles from Omaha. The three-story Rainbow House features 56 guest rooms, along with the following amenities:

  • A reception area for incoming guests
  • A large kitchen with four cooking stations and food storage lockers
  • A dining room with seating for 84
  • An outdoor patio and playground
  • Media room, game room, play room and exercise room
  • Sitting areas on each floor for relaxation and socialization
  • Guest laundry rooms on each floor

    Each room features one or two queen beds, a pull-out sofa, an ADA-compliant private bathroom, computer connectivity and Wi-Fi.

    Any Children’s family, regardless of distance, is welcome to use the Rainbow House for dinner, snacks, or just to relax.

    For more information or to reserve a room please call 402.955.7815 or 1-800-642-8822, ext. 7815 or e-mail us.

    Social Work
    Social Work staff is available to all families who need supportive counseling or have financial or legal concerns. Social work staff can provide community resources and serve as liaison to community services and can assist with discharge planning. Parents who would like to see a social worker should contact their nurse or call the Social Work
    Department at Ext. 5418.

    Child Life
    Child Life Specialists and Child Life Assistants work in patient care areas throughout the hospital and outpatient clinics. These specialists can provide preparation and distraction for medical procedures, play opportunities, medical play and support. Play rooms and activity centers are available to patients who are not under isolation restrictions. Only patients are allowed to play in the activity/playroom. Family, friends and siblings may stay with the patient in the activity/playroom only with adult supervision. If you have any questions about the activity/playroom, please ask.

    Online Health Library
    The online health library is a comprehensive library covering critical childhood health topics, from stages of growth and development to disease and injury prevention.  

    Kids Keep up With Education
    A certified teacher is available to provide tutoring services to patients who will be away from school for an extended time. Please ask a staff member if you would like to visit with the teacher.

    Pet Therapy 
    For children, the ability to interact with a certified therapy dog can have a very positive impact upon their quality of life. Interacting with a pet can sometimes enhance recovery following a serious illness. Certified canine visitors come to Children's every Thursday morning for about two hours to visit our patients. Therapy dogs meet infection control guidelines, and are escorted to the patient rooms by a Child Life Specialist.

    Pastoral and Spiritual Care
    Children's Pastoral and Spiritual Care department provides spiritual support to patients and families. A chapel is located behind the Gift Shop on the lobby level. Tune in to services on the hospital TV, channel 40. To contact a chaplain, call Ext. 5663 or dial 0 for the hospital operator.