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Safety & Security

In order to assist you in identifying your child's caregivers, all hospital staff, physicians and students will wear photo IDs. All hospital volunteers wear a purple vest and a name tag.

For the safety of our patients and staff, Children's Hospital & Medical Center employs full time security officers 24-hours per day, seven days a week. Security cameras are located throughout the hospital. If you see someone acting suspicious or not following hospital rules, please contact the nearest staff member to report these activities.

Facility Safety Announcements
During your child's stay, you may hear safety announcements being made over the hospital public address system. In the event of a fire or severe weather warning, please stay in the room with your child until otherwise instructed. Please do not use the telephones to call in or out of the hospital during these times. If there are announcements or emergency pages that are made and you need clarification, please contact the nearest staff member for information.

Fire Drills and Alarms
For the protection of everyone in our care, the hospital conducts fire and disaster drills regularly. During a fire drill or actual alarm, all doors will be closed. Elevators may shut down during a fire alarm. Each floor has fire extinguishers periodically spaced and mounted on the walls. There are three stairwells on each floor, marked with lighted exit signs near the ceiling. Evacuation maps are located near the public elevators and stairwells. We ask that you please take a moment to familiarize yourself with the nearest exits and the evacuation map. If a drill or alarm occurs while you are here, please remain in your child's room and hospital personnel will inform you if further action is necessary.

Weather Emergencies
Draperies will be closed during high wind or tornado watches and warnings. Please leave drapes closed until the watch or warning has expired. When necessary, hospital personnel have been trained to move patients quickly to inner hallways and away from glassed areas. If this should be necessary, we appreciate your cooperation.

Valuable or Lost Items
We encourage you to bring items from home that will make your child's stay more comfortable and familiar. However, the hospital does not accept responsibility for items of value which may become lost or stolen. If you lose something, please notify your child's nurse immediately, and we will make every effort to help you find it. Unclaimed articles are turned in to the security office. To inquire about lost articles, call security at 5300.

Safety and Health
It is our top priority to keep you and your child safe while you are here. We request that you follow these safety and health guidelines:

  • Identification bands must remain on your child at all times.
  • Please contact your nurse when you plan to be out of your child's room.
  • Patients should remain in their unit unless otherwise approved by the child's doctor or nurse.
  • Crib rails should be in the highest position at all times.
  • Do not place any items inside your child's crib.
  • Place your child on his/her back for safe sleep.
  • Safety straps must be used with all infant equipment.
  • Only Mylar balloons are allowed at Children's. Rubber balloons are not permitted due to the possibility of latex allergy reactions and to prevent the possibility of children choking on pieces of a burst balloon.

Infection Control
Hand washing is the most important part of an infection control program. All visitors are encouraged to wash their hands or use a hand sanitizer upon entering and leaving a patient's room. All visitors under age 14 will be questioned daily regarding exposure to contagious diseases.

Visitation & Security Guidelines
We welcome visitors during your child's stay. You will be given a PROX card to allow you access into the unit. Notify us immediately if your PROX card becomes lost. 

Parents, legal guardians and grandparents are welcome at any time. Wrist bands will be issued for security and identification. Parents will be issued green wrist bands; siblings and grandparents will be issued orange wrist bands. Siblings may visit with family members. For safety reasons, they may not spend the night.

In order to assist you in identifying your child's caregivers, all hospital staff, physicians and students wear photo IDs with special identification for doctors, nurses and volunteers. Child Life Specialists wear business attire and photo IDs.

Information regarding your child will not be given to anyone without your permission.