Transport (Critical Care)

What We Do

The Critical Care Transport team at Children’s Hospital & Medical Center is available 24 hours a day to provide state-of-the-art care and transportation to pediatric patients ranging from extreme prematurity through adolescence. We are the only team in Nebraska specializing in the stabilization and care of neonatal and pediatric patients. Transportation is available by a dedicated ambulance, helicopter, or fixed-wing plane, allowing us to provide extended coverage to patients throughout the region to any higher level of care.

Each Children’s transport is staffed by a team consisting of critical care nurses, paramedics, and emergency medical technicians who are specifically trained and certified in the care and transportation of critically ill and injured children and neonates. We bring the expertise of Children’s Hospital & Medical Center to you.

See Covereage Map

Transport Services:

  • Ground services for dedicated pediatric services are provided by Children’s Hospital & Medical Center.
  • Fixed wing aircraft is operated by Air Methods Corporation, a FAA Part 135 certificate holder.
  • Rotor-wing aircraft is operated by Air Methods Corporation, a FAA Part 135 certificate holder.
  • Children’s is the sole user of these aircraft.

photo of childrens helicopter plane and ambulance

Our Accreditation

The Commission on Accreditation of Medical Transport Systems is proud to announce that Children’s Hospital Pediatric & Neonatal Transport, a critical care ground, rotor wing, and fixed wing transport service, was awarded accreditation on April 9, 2019.

Children’s Pediatric & Neonatal Critical Care Transport provides highly skilled nurse/paramedic/ NNP teams to care for pediatric and neonatal patients. Children’s Hospital & Medical Center Omaha operates and maintains the fleet of ground ambulances. Air Methods Corporation operates and maintains the fleet of 2 EC130 helicopters and 1 Pilatus PC 12 fixed wing.

Admission And Hospital Information

Make An Appointment

Call Children’s Physician’s Priority Line

855-850-KIDS(5437)

When calling, please be prepared with the following information:

  • Name of referring faclity
  • Referring provider name and call back number
  • Reason for your call (Consult, Admission, Transport)
  • Is this trauma-related? If yes, did the trauma occurr within the last 24 hours?
  • What specialty or type of physician ar eyou requesting to speak with?
  • What is the patient’s diagnosis or chief concern?
  • Patient’s name (First, Middle Initial, Last)
  • Patient’s date of birth
  • Patient’s gender
  • Patient’s Weight (in lbs or kg)
  • Is this a Project Austin patient?
  • Patient’s primary care physician name
  • Where is the patient? (indicate referring faciltiy unit/room)
  • Once the transport team is en route to your location, what is the best number to reach the provider caring for the patient?

Hospital Phone Numbers

Emergency Department (ED) – Lower Level 1

Charge Nurse: 402-955-5150

Medical Surgical Unit

4th Floor Medical Surgical Unit
Charge Nurse: 402-955-4400

5th Floor Medical Surgical Unit
Charge Nurse: 402-955-4522

6th Floor Medical Surgical Unit
Charge Nurse: 402-955-4600

Intensive Care Unit

Pediatric Intensive Care Unit (PICU) –  4th floor Methodist Hospital side (take Hospital elevator to 3rd floor and cross the Skywalk, same as NICU)
Charge Nurse: 402-955-5352

Neonatal Intensive Care Unit (NICU) – 4th and 5th Floor Methodist Hospital side (take Hospital elevator to 3rd floor and cross the Skywalk)
Charge Nurse: 402-955-6130

Cardiac Care Unit – 2nd Floor
Charge Nurse: 402-955-4200

  • Community Outreach & Education

    Here at Children’s Hospital & Medical Center, we believe children are the safest when a specialized pediatric team is able to transport them to a tertiary center. By assisting your facility with preparedness and providing neonatal- and pediatric-specific education, we believe your facility will be equipped with the knowledge to stabilize and care for even the most fragile of patients prior to transport. In addition, we wish to provide you with prompt follow-up and response to any transport related concerns. Please feel free to contact our Transport Outreach Coordinator regarding how we can best serve your facility.

    Request an educational presentation regarding neonatal/pediatric care or stabilization prior to transport and/or a case review.

    Outreach conducted by Children’s Transport coordinator is always free.

    Dispatch: 402-955-8089

    Transport Training Request







  • Education Links

    Pediatric Advanced Life Support Courses (PALS)

    The PALS Provider Course is designed to prepare participants to identify and treat cardiopulmonary arrest and common conditions that may lead to cardiopulmonary arrest in infants and children.

    Learn more about PALS

    Project Austin

    Project Austin provides continuity of care to children with special health care needs as they transition from the hospital to home by creating community awareness and/or education to local EMS regarding your child.

    Learn more about Project Austin

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