Transport (Critical Care)

Requesting a Transportation
Call Children’s Physician’s Priority Line
Admission & Hospital Information

Critical Care Transport Team

The Critical Care Transport team at Children’s Hospital & Medical Center is available 24 hours a day to provide state-of-the-art care and transportation to pediatric patients ranging from extreme prematurity through adolescence. We are the only team in Nebraska specializing in the stabilization and care of neonatal and pediatric patients. Transportation is available by a dedicated ambulance, helicopter, or fixed-wing plane, allowing us to provide a higher level of care to an extended coverage to patients throughout the Midwest region. This region includes, but is not limited to Nebraska, South Dakota, North Dakota, Iowa, Kansas, and Missouri.

Each Children’s transport is staffed by a team consisting of pediatric acute care nurse practitioners, critical care nurses, paramedics, and emergency medical technicians who are specifically trained and certified in the care and transportation of critically ill and injured children and neonates. We bring the expertise of Children’s Hospital & Medical Center to you.

Transport Services:

  • Ground services for dedicated pediatric services are provided by Children’s Hospital & Medical Center.
  • Fixed wing aircraft is operated by Air Methods Corporation, a FAA Part 135 certificate holder.
  • Rotor-wing aircraft is operated by Air Methods Corporation, a FAA Part 135 certificate holder.
  • Children’s is the sole user of these aircraft.

photo of childrens helicopter plane and ambulance

Our Accreditation

Children’s Hospital Pediatric & Neonatal Transport, a critical care ground, rotor wing and fixed wing transport service is proudly accredited by the Commission of Accreditation of Medical Transport Systems.

Children’s Pediatric & Neonatal Critical Care Transport provides highly skilled nurse practitioners, nurses, paramedics and NNP teams to care for pediatric and neonatal patients. Children’s Hospital & Medical Center Omaha operates and maintains the fleet of ground ambulances. Air Methods Corporation operates and maintains the EC130 helicopter and 1 Pilatus PC 12 fixed wing.

Admission And Hospital Information

Make An Appointment

Call Children’s Physician’s Priority Line

855-850-KIDS (5437)

When calling, please be prepared with the following information:

  • Name of referring facility
  • Referring provider name and call back number
  • Reason for your call (Consult, Admission, Transport)
  • Is this trauma-related? If yes, did the trauma occur within the last 24 hours?
  • What specialty or type of physician are you requesting to speak with?
  • What is the patient’s diagnosis or chief concern?
  • Patient’s name (First, Middle Initial, Last)
  • Patient’s date of birth
  • Patient’s gender
  • Patient’s weight (in lbs or kg)
  • Is this a Project Austin patient?
  • Patient’s primary care physician name
  • Where is the patient? (indicate referring facility unit/room)
  • Once the transport team is en route to your location, what is the best number to reach the provider caring for the patient?

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Hospital Phone Numbers

Emergency Department (ED) – Lower Level 1

Charge Nurse: 402-955-5150

Medical Surgical Unit

4th Floor Medical Surgical Unit
Charge Nurse: 402-955-4400

5th Floor Medical Surgical Unit
Charge Nurse: 402-955-4522

6th Floor Medical Surgical Unit
Charge Nurse: 402-955-4600

Intensive Care Unit

Pediatric Intensive Care Unit (PICU)
Charge Nurse: 402-955-7902

Neonatal Intensive Care Unit (NICU)
Charge Nurse: 402-955-6130

Cardiac Care Unit
Charge Nurse: 402-955-4200

Fetal Care Center
Charge Nurse: 402-955-3030

  • Community Outreach & Education

    Here at Children’s Hospital & Medical Center, we believe children are the safest when a specialized pediatric team is able to transport them to a tertiary center. By assisting your facility with preparedness and providing neonatal- and pediatric-specific education, we believe your facility will be equipped with the knowledge to stabilize and care for even the most fragile of patients prior to transport. In addition, we wish to provide you with prompt follow-up and response to any transport related concerns. Please feel free to contact our Transport Outreach Coordinator regarding how we can best serve your facility.

    Request an educational presentation regarding neonatal/pediatric care or stabilization prior to transport and/or a case review.

    Outreach conducted by Children’s Transport coordinator is always free.

    Dispatch: 402-955-8089

    Transport Training Request

Education Links

Pediatric Advanced Life Support Courses (PALS)

The PALS Provider Course is designed to prepare participants to identify and treat cardiopulmonary arrest and common conditions that may lead to cardiopulmonary arrest in infants and children.

Learn more about PALS

Project Austin

Project Austin provides continuity of care to children with special health care needs as they transition from the hospital to home by creating community awareness and/or education to local EMS regarding your child.

Learn more about Project Austin


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