Children’s Hospital & Medical Center Launches New App to Improve Digital Experience for Patient Families

Children's Go

OMAHA, Neb. – Children’s Hospital & Medical Center has announced the launch of Children’s GO, an innovative new mobile app that will serve the facility navigation needs of Children’s patients and families. The app, developed in partnership with Gozio Health, guides families and visitors to Children’s clinics and offices at its main campus and streamlines the visitor experience from arrival to departure at Children’s facilities.

Children’s GO includes internal and external wayfinding to assist patient families in their journey at Children’s, parking stall location reminders, physician directories, appointment scheduling and more – all within a single, user-friendly interface right at their fingertips.

Children’s GO is now available for download through the App Store and Google Play. A Spanish version of the app is also available. Users simply need to have their mobile device set to Spanish as their primary language.

“When facing a child’s health issue, families need access to the best tools available to simplify the health care journey and minimize stress,” said Children’s President & CEO Chanda Chacón, MPH, FACHE. “Children’s is focused on investing in forward-thinking solutions for our patients and families that help us serve their needs with excellence. Children’s GO is an innovative tool that will improve patient family experiences.”

The app’s introduction comes at a time when Children’s is experiencing rapid growth that includes the recent addition of the Hubbard Center for Children, which doubled the hospital’s capacity. In addition to indoor and outdoor navigation across Children’s main campus, the app can guide patients and families to locations in the order they need to be accessed, easing tensions and ensuring timely arrival. Children’s GO also makes it easy to find onsite amenities from dining to restrooms to ATMs and integrates with the existing Children’s Connect app to access digital services such as virtual visits, physician directories, appointment scheduling, patient records, bill pay and more.

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