We have the same goal as the patient families who put their trust in us: to ensure that your child receives the absolute best care possible. Whether your child has yet to be born or is headed off to college, we aim for the best-case scenario for each of the more than 250,000 patients who come to us from the region and across the country.
Here’s a snapshot of what you can expect when you trust us with your child’s care.
Your Child’s Hospital Stay
If your child has to stay in the hospital, you'll probably have lots of questions — and that’s okay. Whether your child’s stay at Children’s is scheduled or unexpected, our goal is to make sure you understand what to expect and feel as comfortable as possible. While every child’s inpatient experience is unique, here’s an idea of what to expect — and how to prepare for — your child's hospital stay at Children’s.
Your Child’s Outpatient Visit
Our Specialty Pediatric Center — the largest center of its kind in the region with over 50 pediatric specialty clinics. Here’s what our Specialty Pediatric Center has to offer, and what to expect during an outpatient visit.
Cafeteria, WiFi, Gift Shop & Amenities
In order to make your child’s visit or stay as comfortable as possible, Children’s offers a variety of amenities — including a cafeteria, easy-to-access WiFi, and gift shop.
At Children’s, being here for our patients and families goes beyond excellent medical care. We offer a range of support services to address emotional, spiritual, financial, developmental, educational, and other needs that your child or your family might have throughout an inpatient stay or outpatient visit.
Children’s support services are here to meet the needs of patients, parents, and siblings.
Billing, Medical Records & Insurance
Children’s opened in 1948 with the goal of providing care for all children — regardless of a family’s ability to pay. That commitment hasn’t changed. This includes help with understanding and paying medical bills, breaking down insurance information, and providing easy access to your child’s medical records.
While You’re Here
Coming From Out Of Town?
The Carolyn Scott Rainbow House is a 56-room, overnight guest house for families who are coming to Children’s Hospital & Medical Center from more than 60 miles outside of Omaha.
Where To Eat And Shop
When your child needs an extended visit, you may want to step out for a meal or know where the nearest shops are. Here's information on where to eat, shop, and stay in Omaha.
Before You Go Home
Here’s an outline of general instructions that typically apply for every patient heading home.