Support Services

At Children’s Hospital & Medical Center, being here for our patients and families goes beyond excellent medical care. We offer a range of support services to address emotional, spiritual, financial, developmental, educational, and other needs that your child or your family might have throughout an inpatient stay or outpatient visit.

Children’s support services are here to meet the needs of patients, parents, caregivers, and siblings.

 

Child Life

Uses play-based methods to explain diagnoses and procedures to patients, parents, and siblings

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Educational Support

Offers academic support from a certified teacher to students missing school due to illness or hospitalization

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Family & Friends® CPR

Teaches how to perform CPR on infants, toddlers, school-aged children, and adults

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Guest Relations

Provides hospital information, as well as directions to local restaurants, hotels, and other resources

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Interpreter Services

Offers translation services to patients and families who do not speak English

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Kids Camp

A supervised play area for siblings and patients visiting Children’s Hospital & Medical Center and Children’s Specialty Pediatric Clinics

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Lactation Consultations & The Milk Depot

Assists mothers with breastfeeding and pumping breast milk, as well as processing donated milk

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Pastoral & Spiritual Care

Lends emotional support to patients and families of all faiths and beliefs, available around the clock

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Project Austin

Helps local EMS agents understand your child’s special health care needs and reduce your child’s risk during an emergency

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Sibling Support

Helps siblings understand and cope with diagnosis, treatment, and hospitalization in a developmentally-appropriate way

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Social Work

Provides emotional support and referrals to resources like transportation and financial help

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