We Continue to Care: Safety Measures & Information on COVID-19


Children’s COVID-19 Help Line

402-955-3200

Visit ChildrensOmaha.org/Symptoms to access Children’s COVID-19 Symptom Checker, an online assessment tool developed by Children’s to help parents and supplement our 24/7 COVID-19 Help Line.


We Continue to Care

Keeping you and your family healthy is our top priority.

COVID-19 has now made its way across the globe, including right here in Nebraska. At Children’s, our experts are focused on keeping children, families, and our community safe during the pandemic.

As the pandemic continues to unfold, juggling childcare with working from home and managing your child’s chronic condition can feel overwhelming. At Children’s, we’re here to help you adapt to this new normal and protect your family from COVID-19, because we continue to care.


What You Need to Know About:

The Basics of COVID-19    Care at Children’s During COVID-19    Parenting Through a Pandemic



Parenting Through a Pandemic

Businesses Are Open. What Does That Mean For My Child?

Dining out, traveling, playdates — what’s safe?

Read More

Cancer And COVID-19: What You Need To Know If Your Child Is Immunocompromised

If your child is being treated for cancer or has a condition that weakens their immune system, here’s what you should know about keeping them safe.

Read More

Epilepsy & COVID-19

Here is what you need to know about COVID-19 if your child has epilepsy.

Read More


Make An Appointment For COVID-19 Testing

If you suspect that you or your child have been exposed to COVID-19, please call 402-955-3200 to schedule an appointment for testing.

If your child has any of the following symptoms, your child may eligible for testing:

  • Cough
  • Shortness of breath
  • Fever above 100.4 degrees Fahrenheit
  • Unexplained exhaustion

If you suspect that you or another adult in the home has been exposed, please contact your primary care provider to see if you’re eligible for testing.


Preparing Your Child For A Nasal Swab Test

girl getting nasal swab testingPrintable Version of Nasal Swab Teaching Sheet

A nasopharyngeal (nasal) swab means “in your nose.”

The swab is small, plastic, and bendable. On the end is a little brush used to collect some of your child’s mucus, which is just inside their nose. The staff taking care of your child will wear special equipment—gown, gloves, a mask and goggles—to help make sure they don’t spread germs. They will place the swab inside of your child’s nose. It might feel tickly and strange. It will only takes a few seconds.

Your child may feel nervous or scared, because this may be something they’ve never done before. Here are some tips to share with your child:

  • Encourage them to take deep breaths through their mouth.
  • Have them tip their head up and look toward the ceiling. You can hold a phone above their head so your child can watch a video, if it helps.
  • Remind them to hold as still as they can.

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