Children’s COVID-19 Help Line
If COVID-19 is constantly on your mind these days, you are not alone. And when your child starts to cough or comes down with a fever, it’s natural to wonder if they have the virus.
It’s possible that your child has a cold, the flu, or any other typical childhood illness. However, depending on certain factors, such as their symptoms or exposure to someone with the virus, their provider may want to test them for COVID-19.
Not sure if your child needs medical care for COVID-19? Use our online symptom checker for guidance on the next steps.
Who Can Get Tested for COVID-19
At this time, Children’s is not testing children who are asymptomatic or have mild symptoms. We are only testing children who have severe symptoms. If you are concerned about severe symptoms or potential exposure, please call your child’s primary care provider or Children’s COVID-19 Help Line at 402-955-3200 to see if your child is eligible for testing.
You can also use our online symptom checker for guidance on the next steps.
Respiratory Assessment Center
We have launched a dedicated Respiratory Assessment Center to address symptoms of respiratory illnesses, including COVID-19, in children and teens. The Respiratory Assessment Center is located on Children’s main campus at 84th & Dodge Streets. Please enter off of 84th Street at the Specialty Pediatric Center entrance, make an immediate right, and park. The center’s entrance is south of the main Specialty Pediatric Center entrance.
If your child has symptoms of COVID-19 and needs immediate care on nights or weekends, please go directly to the Respiratory Assessment Center. Do not go to Children’s Urgent Care. Children’s Urgent Care will be sending patients with potentially infected respiratory symptoms to the center for care.
Caring for Your Child — and Your Family — While Waiting for Test Results
Keep your child as comfortable as possible. Make sure they rest and drink plenty of fluids. Talk to your child’s primary care provider about over-the-counter medications to help with symptoms like fever, and do not give your child any medication without talking to their provider, first.
Monitor your child’s symptoms. If they experience any of the following symptoms, get your child emergency care right away:
- Difficulty breathing
- Persistent pain or chest pressure
- Inability to wake up
- Bluish lips or face
Keeping Your Family Safe
COVID-19 is very contagious, so if one child is sick, anyone living in your home has probably been exposed to it. However, that doesn’t mean they all have the virus, so you should still follow preventive measures:
- Always wear a mask when with your child and keep physical contact to a minimum.
- Cancel all playdates
- If possible, keep your child isolated from the rest of the family and give them their own bathroom.
- If your child is 2 years or older, have them wear a mask when they are not isolated. Children under 2 should not wear a mask due to an increased risk of suffocation.
- Make sure to frequently:
- Wash your hands for 20 seconds with soap and water (or hand sanitizer that at least 60% alcohol content if soap and water are not available)
- Clean and disinfect surfaces in your home, such as doorknobs, countertops, and toys — especially ones that they share with their siblings.
- Avoid touching your face