Children’s COVID-19 Help Line
Reducing the spread of COVID-19, and keeping patients, families, and staff members safe, is our number one priority. Children’s has changed its visitation policy to allow only one visitor at a time to any of our facilities.
You will still be able to designate two caregivers as visitors for each hospitalized child. However, only one caregiver may visit a time. There will be exceptions for children receiving end-of-life care, parents of neonates less than 72 hours postpartum, and other specific circumstances evaluated on a case-by-case basis.
Visitor Health Requirements
We are not currently screening the general public for COVID-19. However, all individuals entering Children’s facilities will be screened for travel and wellness upon arrival. No sick caregivers will be allowed on Children’s premises.
- If you are symptomatic (fever, cough, shortness of breath, and/or sore throat.),another caregiver should accompany your child.
- If a caregiver with symptoms arrives at one of our facilities, they will be masked until another caregiver arrives.
Masks Required At All Children’s Locations
As we strive to keep all patients, families and health care workers safe, Children’s now requires every patient and their parent/guardian to wear a face mask while inside any of our buildings, including Children’s Physicians offices and specialty clinics. Families are welcome to bring their own cloth masks or non-health care grade masks from home to help Children’s conserve its supply of ear loop masks. This action follows recommendations made by the Centers for Disease Control and Prevention (CDC).
We thank you in advance for your flexibility and cooperation at this unprecedented time.